Rao's Contact Information

Customer Service:
For questions regarding orders placed via the website or 1-800-Homemade order hotline, send an email to:  weborders@raos.com

Rao's Specialty Foods, Inc.
Attention: Customer Service Department
17 Battery Place - Suite 610
New York, NY 10004
Tel. 212-269-0151
Fax. 212-344-1680

Sales:
If you would like to carry Rao's line of All Natural, Premium Quality products in your store, e-mail:  Dcrisan@raos.com for product information and a list of distributors in your area.

Rao's Privacy Policy and FAQs

Rao's Specialty Foods, Inc. knows that you care about how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. The information we learn from customers helps us personalize and continually improve your shopping experience at Raos.com. Here are the types of information we collect. By visiting Raos.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Raos.com collect?

Information You Give Us: We receive and store information you enter on our Web site. You can choose not to provide certain information. We use the information that you provide for such purposes as responding to your requests, shipping your order improving our website, and communicating with you.
E-mail Communications:

 If you do not want to receive e-mail or other mail from us, please contact customer service.

Information from Other Sources: We sometimes receive updated delivery and address information from our shipper or other sources so that we can correct our records and deliver your next purchase or communication more easily.
How Secure Is Shopping at Rao's? The Safe Shopping Guarantee protects you while you shop at Raos.com, so that you never have to worry about credit card safety. When shopping with Raos.com online, you can shop with confidence. When making your purchases on our secure server, you are protected by Verisign Secure Socket Layer (SSL) technology. By using SSL technology, your order information is encrypted to avoid the decoding of that information. This makes online buying as secure as purchasing by telephone.  We guarantee that every transaction you make at Raos.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Raos.com.

It is also important for you to protect against unauthorized access to your password and to your computer. And be sure to log off your computer if you are using a shared computer, such as those available in public places.

 

 

Rao's Specialty Foods, Inc. / Tel: 212-269-0151  /  Fax:  212-344-8708  / Order hotline:  1-800-HOMEMADE.

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